This letter is to thank you and your staff for making our first experience in the home construction process as exciting and painless as possible. Your professionalism and strong commitment to customer service we seen from our initial meeting, through the entire build, and well after we took occupancy of the house.
A company who stands behind their work can be difficult to find and building a home has a number of “obstacles” that rise throughout the process (as we learned). Through the process, we were always comfortable about our position with Stuart & Shelby and all concerns brought to your attention were addressed swiftly and satisfactorily. Your motto of building with “Integrity and Pride” was truly well represented.
We especially appreciated your personal involvement, availability and the attention you offered us. It was a great relief to have your assistance and accessibility even after many months (and years) of completing the job.
I have and will continue to recommend Stuart and Shelby to anyone looking to build a home.
Best regards,
Jon & Yarah Ortlieb